ios push notification didn't work at all
ios push notification didn't work at all
I just try your app free version, but ios push notification didn't work at all. What's the problem? Is it 50 push notifications for incoming calls?
Re: ios push notification didn't work at all
Hello Hayate,
Thank you for trying our Smart-SIP-Phone.
You are correct – the push notification limit in the free version applies only to incoming calls, as you won't receive notifications for outgoing calls.
Regarding your issue, were you unable to receive any push notifications for incoming calls, even before the limit was reached?
Could you please provide the iOS version and the device model you are using?
Also, were you connected via Wi-Fi or mobile data?
What is your mobile/internet provider and/or SIP account provider?
Which proxy have you selected in the account settings?
Did you choose UDP or TCP as the transport protocol?
Additionally, if possible, could you share the IP address your device was using? This will help us investigate the issue on the push server directly.
Lastly, could you also let us know which country you're located in?
If you are uncomfortable sharing any of this information here, feel free to contact us via email at entwickler@ednt.de.
Kind regards,
Your Smart-SIP-Phone Team
Thank you for trying our Smart-SIP-Phone.
You are correct – the push notification limit in the free version applies only to incoming calls, as you won't receive notifications for outgoing calls.
Regarding your issue, were you unable to receive any push notifications for incoming calls, even before the limit was reached?
Could you please provide the iOS version and the device model you are using?
Also, were you connected via Wi-Fi or mobile data?
What is your mobile/internet provider and/or SIP account provider?
Which proxy have you selected in the account settings?
Did you choose UDP or TCP as the transport protocol?
Additionally, if possible, could you share the IP address your device was using? This will help us investigate the issue on the push server directly.
Lastly, could you also let us know which country you're located in?
If you are uncomfortable sharing any of this information here, feel free to contact us via email at entwickler@ednt.de.
Kind regards,
Your Smart-SIP-Phone Team